Last Updated: October 12, 2026

1. Introduction

Welcome to Jewelry Barn. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how Jewelry Barn collects, uses, stores, and protects your information when you visit our website, make a purchase, contact us, request a custom jewelry design, or inquire about our services.

By using our website, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following types of information, depending on how you interact with our website and business.

Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Information you provide through contact forms or customer service inquiries

Order Information

When you make a purchase, we may collect information necessary to process your order, including the products purchased, transaction details, delivery information, and order history.

Custom Jewelry Requests

If you request a custom jewelry design, we may collect your design preferences, product specifications, inspiration images, budget information, and other details you choose to provide.

Website and Technical Information

We may automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and website usage data through cookies and similar technologies, where applicable.

3. How We Use Your Information

Jewelry Barn may use your information to:

• Process and fulfill orders.

• Provide customer support and respond to inquiries.

• Discuss custom jewelry designs and service requests.

• Communicate order updates and important service information.

• Send promotional emails when permitted by law and, where required, with your consent.

• Improve our website, products, and customer experience.

• Detect and prevent fraud, unauthorized activity, and security issues.

• Meet applicable legal, tax, accounting, and regulatory obligations.

We use personal information only for appropriate purposes consistent with this Privacy Policy and applicable law.

4. Online Payments

Payments made through our website may be processed by third-party payment providers. Your payment information may be collected and processed directly by those providers under their own privacy and security policies.

Jewelry Barn does not intentionally store complete payment card details on its website unless a specific payment arrangement requires it and appropriate safeguards are in place.

Please review the privacy policy of your selected payment provider for additional information.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyze website traffic, and improve your browsing experience.

You may be able to control cookies through your browser settings or through a cookie consent tool on our website, where available. Disabling certain cookies may affect website functionality.

Where legally required, we will request consent before using non-essential cookies or tracking technologies.

6. How We Share Information

We do not sell your personal information in exchange for money. We may share information when necessary with:

• Service providers: Companies that help us operate our website, process payments, deliver orders, host data, or provide customer support.

• Business and professional advisers: Where reasonably necessary for accounting, legal, or business operations.

• Legal authorities: When disclosure is required by law, legal process, or a valid governmental request.

• Business transfers: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable privacy requirements.

We limit information sharing to what is reasonably necessary for the relevant purpose.

7. Collateral Loan Inquiries

If you contact Jewelry Barn about collateral loans, we may collect the information you provide to respond to your inquiry and explain our services.

If you proceed with a loan, additional information may be collected where necessary to evaluate the transaction, verify identity, maintain required records, prevent fraud, or comply with applicable laws.

Information relating to financial transactions or identification documents may be subject to additional legal and security requirements. We handle such information in accordance with applicable law and our relevant business procedures.

Please do not submit sensitive financial information or identification documents through ordinary website contact forms unless the submission method has been specifically designed and approved for that purpose.

8. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide our services, resolve disputes, maintain business records, and meet legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Object to or request restrictions on certain processing activities.

• Withdraw consent where processing relies on your consent.

• Opt out of marketing emails.

• Request a copy of certain information in a portable format.

• Lodge a complaint with the appropriate privacy or data protection authority.

To submit a privacy request, contact us using the details provided below. We may need to verify your identity before processing certain requests.

10. Email Marketing

If you subscribe to our newsletter or otherwise agree to receive marketing communications, we may send you information about new jewelry, special offers, store updates, and other relevant news.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

Even if you opt out of marketing communications, we may still send necessary transactional or service-related messages.

11. Third-Party Websites

Our website may contain links to third-party websites, services, or payment providers. These external websites operate independently and have their own privacy policies and practices.

Jewelry Barn is not responsible for the privacy practices of third-party websites. We encourage you to review their policies before sharing personal information.

12. Children’s Privacy

Our website is not intended to collect personal information directly from children in violation of applicable law. We do not knowingly collect personal information from children where parental consent or other legal authorization is required and has not been obtained.

If you believe a child has provided personal information to us improperly, please contact us so we can review the situation and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, legal requirements, or privacy practices.

Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.